Floor Covering Prep

Let's create a beautiful home together

Everything you need to know to prepare you for a floor covering installation!


Note of thanks
First, we would like to thank you for selecting us to furnish your new floor covering. Your floor is about to be “reborn” beauty, pride and comfort are about to be yours. To ensure that the installation progresses smoothly and to properly prepare for your new floor, we have provided you with this booklet. It lets you know what you should do to prepare for the installers.

Your satisfaction with our products & our service is of the utmost importance to us.
We want you to be pleased with our materials as well as our workmanship. To ensure this, all our installation work is performed according to manufacturers’ specifications and to your satisfaction.

Furniture
If possible, all furniture should be removed from the rooms that will be receiving floor coverings. In all cases, try to:

1. Remove all valuables, plants, lamps, knickknacks, etc.
2. Remove dishes and crystal from hutch cabinets.
3. Remove perfumes cosmetics from dresser tops.
4. Strip bed linens if bedrooms are having flooring installed.

Furniture can be moved if necessary, but a price will be charged and agreed upon prior to installation.
Please remember for both your protection and ours, if rooms are not cleared before delivery, our company will not be held liable for any damage that might occur directly or indirectly while handling your property.

Removal of old flooring
The taking up of old flooring can take a considerable amount of time. We are happy to arrange this service; however, a charge will be made. If you prefer to save the additional cost and have family members provide this service, we suggest that the removal be done a day ahead of the installation to allow for clean-up and floor preparation. We will be pleased to place the flooring or dispose of it for you for a small fee.

Stools
Our subcontractors can remove and replace stools for an additional charge if required.

Walls & trims
We do our very best to not mark or scratch your walls or woodwork. Please understand there may be minimal touch up required on our part.

Customer satisfaction
If at all possible, we ask that you briefly walk through the job with the installer prior to completion. He will answer any questions that you might have regarding the installation.

Retaining you as a future customer and ensuring that you will be pleased enough without products and services to recommend us to your friends and neighbors is of the utmost importance to us.

We hope to achieve your complete satisfaction and appreciate your allowing us the privilege to serve you. We hope you will receive many years of enjoyment from your new floor covering.

If your not pleased, we’re not pleased. If you have any problems with any aspect of your purchase, please call us at once.